News

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    Leadership change at EBC Foundation

    In view of the upcoming retirement of Mr. Peter Dane, Managing Director of EBC, the Board of the Foundation has decided to appoint Ms. Viktoria Iskova, currently EBC's Programme Coordinator, as his successor. 

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    Call for candidates for Programme Coordinator

    Due to internal changes, EBC is looking for enthusiastic candidates for the position of Programme Coordinator. 

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    Invitation for the Benchmarking Сycle 2025!

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    The EBC Foundation is pleased to announce the opening of registration for the 19th edition of its benchmarking exercises for water services, IB2024 (2025), and invites water supply and wastewater utilities from across Europe and beyond to participate.

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    Annual Benchmarking Workshop 2024 in Turin! (public version)

    This year, the annual meeting of the EBC-programme participants was held from November 27 to 29 in Turin, former capital of Italy and city of Baroque. EBC’s annual event brought together more than 75 representatives from participating drinking water supply and sanitation utilities.

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    The EBC team took part in the Tri-national Workshop at IFAT Munich

    On May 14, 2024, the EBC team took part in the Tri-national (D/PL/UA) Workshop on standardization in the Water sector at IFAT Munich, the world's leading trade fair for water, sewage, waste and raw materials management. 

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    Public Summary Report 2023 benchmarking exercise available!

    We are pleased to inform you that the EBC Public Summary Report of the 2023 benchmarking exercise (IB2022) is now available to explore the key results.

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    Invitation for new benchmarking cycle IB2023!

    EBC is preparing the 18th edition of its benchmarking exercises for water services (IB2023) and invites…

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    IB2022 Benchmarking Workshop in Porto!

    This year the annual benchmarking workshop of the EBC-programme took place on November 15-17 in the beautiful city of Porto, Portugal. Over 80 representatives from participating utilities attended the event.  

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    Knowledge Picnic on Sustainability Reporting in Hamburg

    On 16 May 2023 a group of experts from 11 frontrunner utilities from across Europe gathered in Hamburg for a Knowledge Picnic on Sustainability Reporting.

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    EBC at UN Water Conference 2023

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    IB2022 Call to Register!

    We are pleased to announce that EBC has opened the registration for the next benchmarking cycle, IB2022!
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    Save the Date! Knowledge Picnic on Sustainability reporting: SDGs & CSRD

    Based on active discussions and interest shown by participants in sustainability reporting during the workshop in Krakow, it was decided to hold a third Knowledge Picnic on Sustainability reporting: SDGs & CSRD on May 16, 2023 in HamburgGermany. 

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    IB2021 Benchmarking Workshop

    After three years of waiting, 71 representatives from 18 different countries in Europe and beyond, gathered on 17 & 18 November 2022 in Kraków, Poland for the IB2021 benchmarking workshop.

     

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    IB2021 in full swing

    The 2022 benchmarking exercise (IB2021) so far has attracted 47 water utilities, which is about 15% more participants than in the year 2021. Data collection is in full swing.

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    No admission for Russian water companies anymore

     

    In view of the Russian military aggression in Ukraine, EBC has decided to no longer admit Russian water companies to its European benchmarking programme. Existing participants have been disconnected from the programme with immediate effect.

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    EBC benchmarking partner in WOPs with Bahir Dar and Lima

    Earlier this year, the European Union launched a Water Operator Partnership (WOP) Programme to leverage the demonstrated capacity of utilities to help one another reaching the SDGs.

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    29 June 2021 – Start of EBC-based benchmarking programme in the Philippines

    On 29 June 2021 the Philippine Association of Water Districts (PAWD) virtually kicked off its benchmarking programme for water services.

     

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    IB2020 has kicked off!

    Despite the COVID-19 challenges, so far 41 companies have registered for this year’s benchmarking exercise for European water- and wastewater utilities.

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    IB2020: Registration open!

    Continuous improvement is the key to water- and wastewater utilities to provide 24 hours a day safe, reliable and affordable services, now and in the future.

    EBC offers water- & wastewater utilities in Europe and beyond a leading improvement- and knowledge exchange programme.

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    EBC's programme at a glance - a new one pager

    EBC offers water- & wastewater utilities in Europe and beyond a leading improvement- and knowledge exchange programme. The programme encompasses far more than 'just a benchmark'. In order to give new and interessted utilities a brief overview of the full programme and the process, EBC created a one pager.   
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    Online Orientation session IB2020

    Soon the registration for the new benchmarking cycle (IB2020) will open! To introduced interested utilities to the programme, we will organise an online Orientation session on Thursday the 18th of February (10:00 - 11:00 CET).

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    EBC Foundation publishes first SDG Pilot report

    At the end of 2020, water-and wastewater utilities participating in EBCs benchmarking programme received a pilot report on their performance in relation to the UN’s Sustainable Development Goals. The report is an initiative of a number of frontrunner utilities and the result of extensive (ongoing) discussions. The SDGs can count on a great deal of enthusiasm among the programme participants, who are very motivated to contribute to the UN's Call for Action.

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    Knowledge Picnic Marathon - a retrospect

    For the IB2019 edition EBCs knowledge exchange event went online! Instead of joining a two day workshop hosted by one of the participating utilities, colleagues could now login to 6 different online Knowledge Picnics.

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    IB2019 Benchmarking Coordinator of the Year Award

    Thursday 19 November 2020, the IB2019 plenary took place. Unfortunattely not in-person but online due to the ongoing pandemic. Luckily some elements remained the same: during the session the winners of the "Benchmarking Coordinator of the Year Awards" were announced!  
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    Responding to COVID-19 – utilities’ experiences

    On 11 March the WHO declared COVID-19 pandemic. According to renowned research institutes (treated) drinking water is well protected against viruses, including the Corona virus. Still extra measures are necessary to secure the continuous availability of safe water- and sanitation services for all. 

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    Finding relevant indicators for water related SDGs

    On Friday 6 March, EBC together with Canal de Isabel II, Waternet and VA SYD organised a Knowledge Picnic. 

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    2020: Are you in?

    Join EBC’s 14th international benchmarking exercise for drinking water- & wastewater services (IB2019)!
     
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    Update Terms and Conditions

    On 25-2-2020 an updated version of EBC's Terms and Conditions was published. The update includes some minor changes and the inclusion of a paragrah on Privacy/EBC's Privacy notice. 
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    Save the date! 6 March 2020 Knowledge Picnic

    Save the date for a new Knowledge Picnic! The Picnic with the aim to: Finding relevant indicators for water service related Sustainable Development Goals will take place on 6 March in Madrid. The Picnic is co-organized and hosted by Canal de Isabel II (Spain) together with VA SYD (Sweden), Waternet (The Netherlands) and EBC.

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    IB2018 Benchmarking Workshop: a retrospect

    From 13 – 15 November 2019, participants in the IB2018 benchmarking exercise for Western Europe gathered in Helsinki, Finland for the 13th edition of the annual benchmarking workshop. 75 Representatives from across Europe and beyond, including guests of the European Investment Bank and the Finnish association FIWA, participated in a smooth workshop which was co-organised with host company HSY.

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    Sustainable exchange during the 2nd Knowledge Picnic

    On Friday 13 September, EBC together with Va Syd and Waternet organized the second Knowledge Picnic in Malmö (Sweden). 17 participants from 7 different utilities gathered to discuss about sustainability. The UN Sustainable Development Goals formed a central part in this discussion and acted as a guidance. 

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    Join us in Helsinki!

    Registration for EBCs Annual Benchmarking workshop (Western European Programme) now open.
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    Save the date! 13 September Knowledge Picnic

    On 13 September, EBC together with VA SYD (Sweden) and Waternet (The Netherlands) will organise a new Knowledge Picnic on Finding relevant indicators for sustainable development in the European water sector

     

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    Join us now to Assess, Learn & Improve!

    A group of water- and wastewater utilities from 17 different countries already started with the data entry for this years’ International Benchmarking exercise (IB2018). They are on a quest to assess, learn and improve! Your utility can still join them! 

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    Picnic season is open!

    On Friday 5 April, EBC together with MPWiK Wroclaw organized the very first knowledge picnic. The concept is simple: in short expert meetings (small groups of max. 10 to 15 people), hosted by one of the participating utilities, experiences/best practices around one specific process/theme are discussed.

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    Invitation Orientation & Training workshop IB2018

    The agenda of the Orientation & Training workshop for the Western Europe Programme, is now available! The Workshop will take place on 9 April in Brussels, Belgium.
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    Call to Register for EBC’s International Benchmarking Exercise - IB2018

    In 2019 the European Benchmarking Co-operation organises its 13th annual benchmarking exercise for drinking water- & wastewater utilities in Western Europe. Joining the EBC-programme is a commitment to assess, learn and improve!

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    5 April - First Knowledge Picnic!

    On the 5th of April, EBC together with MPWiK Wroclaw (Poland) will organise the first Knowledge Picnic. This knowledge exchange event will focus on the Digital transformation in a water utility. The Picnic is open to participants in the EBC programme. 
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    Public Report of IB2017 now available online!

    The IB2017 Public Report highlights the main results from the annual benchmarking exercise for water- and wastewaterservices in Western Europe, shares participants experiences from new utilties and showcases two best practices from the sector. Last year 44 utilities from 20 different countries participated. Together they serve millions of consumers across Europe and beyond.

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    EYDAP receives the first ‘EBC benchmarking certificate’

    During the annual benchmarking workshop for Western Europe, which took place from 14-16 November 2018 in Athens, the first ‘EBC benchmarking certificate’ was awarded to EYDAP. The certificate intends to acknowledge the organisations that are seriously working on improving their service.

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    IB2017 Benchmarking workshop: Turning data to solutions

    From 14 – 16 November 2018, participants in the IB2017 benchmarking exercise for Western Europe gathered in Athens, Greece for the 12th edition of the annual benchmarking workshop. Almost 90 representatives from around Europe and beyond, including guests from regional benchmarking hubs in the Danube region, the EIB and Aqua Publica Europea participated in a lively, dynamic and inspirational atmosphere.

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    Registration for EBCs Annual Benchmarking workshop (Western European Programme) now open

    Registration for EBC’s 12th annual Benchmarking Workshop for participants in the Western European Programme is now open! The workshop takes place from 15 to 16 November in Athens, Greece with a welcome reception in the evening of the 14th. 

     

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    Registration for the Western European Benchmarking Programme still possible

    A group of water- and wastewater utilities from 18 different countries already started with the data entry for this years’ International Benchmarking exercise (IB2017). They are on a quest to assess, learn and improve! Your utility can still join them! 

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    EBC Foundation publishes Privacy Notice

    EBC Foundation highly values privacy and transparency and wants to carefully process and thoroughly secure personal data which is collected in the framework of its benchmarking services, in compliance with the requirements from the General Data Protection Regulation (GDPR).

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    EBC launches refreshed website & data entry

    EBC is happy to announce that the refreshed version of www.waterbenchmark.org is live!

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    EBC will organize a 2nd Orientation & Training workshop for IB2017!

    This year EBC will organize a 2nd Orientation & training workshop on 26 April. Venue for the workshop is the office of EYDAP, the water & wastewater utility for the city of Athens.

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    Invitation & Agenda: Orientation & Training workshop IB2017

    The agenda of the Orientation & Training workshop for the Western Europe Programme, is now available! The Workshop will take place on 6 April in Copenhagen, Denmark.

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    Call to Register for IB2017

    In 2018 the European Benchmarking Co-operation organises its 12th annual benchmarking exercise for drinking water- & wastewater utilities in Western Europe (IB2017). Joining the EBC-programme enables you to assess, learn and improve!

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    Update EBCs' Terms & Conditions

    On 13.02.2018 the Terms & Conditions for benchmarking- and improvement services provided by Stichting EBC Foundation were updated.

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    IB2016 has come to an end. It's time to focus on IB2017!

    Last week, we have issued the final company reports for the IB2016 benchmarking exercise. With the final company reports, the current benchmarking has come to an end. Of course next year we will run a new exercise: IB2017 and we look forward to welcoming you (again) in the next cycle!

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    IB2016 Benchmarking workshop: Commitment to service improvement

    From 9 - 10 November 2017, participants in the IB2016 benchmarking exercise for Western Europe gathered in Hal Luqa, Malta for the 11th edition of the annual benchmarking workshop. Over 90 utility representatives from around Europe and beyond, including guests from regional benchmarking hubs in the Danube region participated in an inspirational, constructive and open atmosphere.

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    Registration for IB2016 still possible

    Over the last two weeks the EBC-project team received several question about the possibilities to still join IB2016. On the first of May the 11th edition of the International Benchmarking exercise for Western European water- and wastewater utilities started. With participants from 20 different countries it promises to be an interesting exercise again. 

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    Orientation & Training workshop IB2016: agenda available

    The agenda of the Orientation & Training workshop for the Western Europe Program, is now available. The Workshop will take place on 4 April in Copenhagen, Denmark and starts on 10:00 in the morning.

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    Call to Register - IB2016

    In 2017 the European Benchmarking Co-operation organises the 11th edition of its programme of annual benchmarking exercises for drinking water- & wastewater utilities in Western Europe (IB2016). Registration is now open.

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    Video impression IB2015 Benchmarking workshop Poznan

    Missed out the IB2015 Benchmarking workshop in Poznan, but would like to get an impression of it? Just check out the video below! At the beginning of next year some short interviews with participants will be available as well.

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    IB2015 Benchmarking workshop: Raising the bar

    From 2 - 4 November 2016, participants in the IB2015 benchmarking exercise for Western Europe gathered in Poznan, Poland for the 10th edition of the annual benchmarking workshop. Over 84 utility representatives from around Europe and beyond, including delegations from regional benchmarking hubs in the Danube region participated in an open and constructive atmosphere, with a clear spirit of collaboration and taking lessons from colleagues.

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    Pre-registration IB2016

    The Western Europe benchmarking exercise (IB2015) has just finished so it is time to fully focus on next year again as Benchmarking is most effective if it is carried out repeatedly in a continuous plan-do-check-act cycle. Pre-registration for next years benchmarking exercise IB2016 is now open.

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    EBC sent out its second newsletter

    At the beginning of September, EBC has issued its second newsletter. The EBC newsletter is published and distributed on a quarterly basis.

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    EBC Presents at the European Investment Bank

    Last June EBC was invited to present at an internal workshop of the European Investment Bank (EIB) in Luxemburg.

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    Registration for the next exercise (IB2015)

    Utilities from 19 different countries already registered for the 10th edition of the International Benchmarking exercise (IB2015). Interested utilities can still register.

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    Orientation & Training workshop: agenda available

    The agenda of the Orientation & Training workshop is now available. The Workshop will take place on 15 April in Copenhagen, Denmark and starts on 10:00 in the morning.

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    IB2014 Public report now available

    The IB2014 Public Report highlights the main results from the annual benchmarking exercise in Western Europe. 43 utilities from 17 countries participated. Key indicators are clustered around the performance areas distinguished within the EBC benchmarking methodology: Coverage, Water quality, Reliability, Service quality, Sustainability and Finance & Efficiency.

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    Extra opportunity to benchmark Asset Management

    The Water Services Association of Australia (WSAA) is planning to run a benchmarking project on Asset Management this year. In EBC-terminology, this project can be characterised as advanced level benchmarking. Participation is also open to European utilities.

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    Collaboration with Aqua Publica Europea

    Aqua Publica Europea (APE, www.aquapublica.eu) and EBC Foundation have decided to collaborate on benchmarking and the exchange of knowledge and good practices.

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    Company reports for regional benchmarking hubs now also in local language

    Responding to requests from utilities in Central- and Eastern Europe, in addition to the benchmarking reports in the English language EBC has also provided reports in local languages.

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    Successful benchmarking workshop in Jerez de la Frontera

    From 21 - 23 October 2015, participants in the IB2014 benchmarking exercise for Western Europe gathered in the ancient city of Jerez de la Frontera, in the most south-western part of Europe, for the annual benchmarking workshop. This year, the workshop attracted 88 utility representatives from around Europe and beyond, including delegations from the four regional benchmarking hubs in the Danube region.

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    Final company reports for second DWP benchmarking cycle delivered

    By 15 October 2015, the national/regional benchmarking hubs for Albania & Kosovo, Bulgaria, Former Yugoslavia region and Ukraine have finished the second utility benchmarking cycle under the Danube Water Program. Via EBC’s benchmarking platform www.waterbenchmark.org the final company reports have been delivered to the 56 participating utilities.

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    Invitation for upcoming IB2014

    EBC has sent out invitations for its next benchmarking exercise IB2014. Water- & wastewater utilities from (primarily) all over Europe are cordially invited to jointly assess and compare performance and find ways to improve the service.

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    IB2013 Public report now available

    The IB2013 Public Report highlights the main results from the annual benchmarking exercise in Western Europe. 48 utilities from 17 countries participated. Key indicators are clustered around the performance areas distinguished within the EBC benchmarking methodology: Water quality, Reliability, Service quality, Sustainability and Finance & Efficiency.

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    Successful benchmarking workshop IB2013 in Antwerp

    On 18 and 19 November 2014 a record number of 115 delegrates gathered in Antwerp, Belgium, for the annual benchmarking workshop. The workshop included dicussions on the preliminary results of the performance assessment, a site visit to Aquafin's R&D-centre and WWTP Antwerpen-Zuid  and sessions to exchange good practices.

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    EBC Programme consortium converted into EBC Foundation

    On 24 July 2014 EBC Foundation has been founded to develop a more independent, European profile, to strengthen the governance of the programme and to better focus on EBC's core business: benchmarking water services.

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    EBC facilitates benchmarking in Danube region

    July 2014, EBC Foundation and IAWD (association of water companies in the Danube catchment area, on behalf of the Danube Water Program), signed an agreement for developing benchmarking programmes for water- & wastewater utilities in the Danube region.

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    New benchmarking tooling

    July 2014, EBC has entered into a contract with the research company ABF Research in Delft, The Netherlands, to renew the existing benchmarking tools.

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    IWA European Utility Conference on 15 & 16 May 2014 in Oslo

    On 15 and 16 May 2014 the International Water Association organised a European Utility Conference in Oslo, Norway. At this event, EBC has presented an overview of 7 years of benchmarking European water services as well as the most recent developments of the programme.

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    Invitation for upcoming IB2013!

    EBC has sent out invitations for its next benchmarking exercise IB2013. Water- & wastewater utilities from (primarily) all over Europe are cordially invited to jointly assess and compare performance and find ways to improve the service.

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    Registration form IB2013 available

    The registration to participate in the 2014-round of the EBC programme is now available. The analysis will cover 2013-data.

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    IB2012 public report available

    In december 2013, the IB2012 benchmarking exercise ended. 40 Utilities from 18 different countries assessed and compared the performance of their water- & wastewater services and gathered in October 2013 in Madrid for a benchmarking workshop where they exchanged good practices.